Returns & Exchanges

At Moonhaven, we want you to be completely in love with your new wardrobe additions, which is why we offer a seamless 30-day return policy for all unworn items. If your garment doesn't fit or feel quite right, our dedicated team is here to help you find your perfect match.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully place the items in their original packaging, ensuring all tags are attached and the garments are in their original condition.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, affix it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will issue a refund to your original payment method within 5-7 business days.